Shipping
I ship using USPS Flat Rate Envelopes. This is standard USPS Priority shipping and will usually arrive in 2-7 days, depending on distance from seller. These packages usually fit (about) 1 full apron, 1 half apron + attachables (if applicable) and 2 full sets of serving/utility aprons. If you have an order that is to large for the envelopes, you will be charged the USPS Flat Rate for the appropriate sized package.
Express Shipping is available at an additional cost to the buyer.
International orders will be shipped using USPS as well, and the buyer is responsible for all shipping and custom costs associated with international purchases.
All shipments include insurance and tracking info for your convenience.
If you purchase 4 or more items, the shipping cost will be reduced to by 50%.
Custom Orders
Custom orders are always welcome. If you have a theme or color that you would like your apron to follow, please send me a message and I will do my best to make it happen for you. Custom orders are subject to the price of the materials, so some may cost more than others. All custom orders are subject to the cancellation policy below. I will always send you pictures of your custom apron before shipping it to you to make sure that it is everything you wanted. Only after you approve the custom item(s) will they be shipped. Your satisfaction is always guaranteed with special/custom orders.
Cancellation of Custom Orders
Special/custom orders must be cancelled at least 24 hours before completion of the order for a full refund. I will always contact the buyer 24 hours in advance of completing special orders to verify the specifics of the order before it is completed. If a special order is cancelled less than 24 hours in advance of the order being completed, a 50% cancellation fee will be applied to the buyer (as the materials will have already been purchased).
If you have any questions or concerns, please feel free to contact me.
Returns and Exchanges
If you are unsatisfied with your TreadlingHome products for any reason, please contact me so I can try to make it right. This includes providing new products if there is a major problem with the quality of work (seams come undone, loose accents, damaged upon arrival, etc.). If the problem cannot be fixed, I will replace the product at no cost OR refund the total purchase price, minus the shipping costs, upon receipt of the defective product.
No product may be returned that has been washed more than once, been damaged by something other than the courier (animal, washer, dryer, etc.), or intentionally destroyed/damaged by the buyer.
Special orders must be cancelled at least 24 hours before completion of the order for a full refund. I will always contact the buyer 24 hours in advance of completing special orders to verify the specifics of the order before it is completed. If a special order is cancelled less than 24 hours in advance of the order being completed, a 50% cancellation fee will be applied to the buyer (as the materials will have already been purchased).
If you have any questions or concerns, please feel free to contact me at Info@TreadlingHome.com.
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for: Custom or personalized orders
Contact Us
If you have any questions about any information in these policies, please feel free to contact us at:
treadlinghome.com 